Shipping
LifeSavers, Inc uses real time FedEx shipping rates for all orders $198.99 and under.
Any Internet Only Order over $199.00 will be shipped the best way, free of charge.
Note: FREE SHIPPING must be selected in drop down shipping options for free shipping to be applied.
** Please note: free shipping does not apply to American Heart Association items (books, posters and manikins, etc.) Laerdal Manikins. Standard Fed Ex rates will be added.**
Fedex will not ship to PO boxes, so a valid street address must be given.
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LifeSavers, Inc. offers a variety of shipping options to meet our customers needs. These option include; Standard Ground Shipping, 3 Day Select, 2nd Day Air, and Next Day Air. Estimated shipping times and shipping charges can be viewed in the bottom of the shopping cart page prior to checkout. Please note that shipping times are calculated from when a package leaves our warehouse. Most in-stock orders placed before 1pm EST will ship out the same day. Orders placed after 1pm EST will ship the next business day. Orders under $199.00 may be shipped Priority Mail with tracking depending on estimated times of delivery and destination.
**Transit days are for Ground Service**
Guaranteed delivery does not apply when a package is delayed due to holidays, adverse weather conditions, or other activity beyond the control of LifeSavers, Inc. There will be no credits issued if such activity or circumstances alter the estimated or actual arrival time.
For more information on our shipping policies, or questions about a specific order please feel free to call call LifeSavers, Inc. at 973-244-9111.
Returns
Courses- In the event you are unable to attend your course, LifeSavers will gladly reschedule you to another course, but a refund will no be applied. Please notify LifeSavers in advance if you are unable to attend your course.
Products- LifeSavers will accept product returns within 30 days of order being placed. Returned product must be unopened, not damaged, and its original packaging. All returned orders are subject to a 20% restocking fee. Shipping charges will not be refunded.